How to Activate Your eSIM in Laos – Step by Step Guide

Traveling to Laos and planning to use an eSIM? At Internet in Laos, we make it simple. Once you order your eSIM from our shop, you’ll receive a QR code by email. The process is quick, and you can even install the eSIM profile before arriving in Laos. Activation happens only when you land.

Here’s how to do it:

Step 1: Install Your eSIM Profile

• After your order, you’ll receive a QR code.
• Open your phone’s Settings → Mobile/Cellular → Add eSIM.
• Scan the QR code.
• Your eSIM profile will now be stored on your device. You can do this from anywhere in the world – no need to wait until you are in Laos.

Step 2: Arrive in Laos

• When you land in Laos, make sure your eSIM line is enabled in your phone’s settings.
• Your device will connect to the local Unitel network.

Step 3: Trigger Your Package by Calling 121

• Dial 121 from your phone once you are in Laos.
• You will hear a Lao-language IVR (voice menu). Don’t worry – you don’t need to understand it.
• Important: the moment you place this call, your package validity starts counting down (for example, a 7-day package will expire 7 days from this call).
• You can simply hang up after the call connects — the purpose is just to activate your package.

Step 4: Confirm Activation

• To check if your package is active, dial *122#.
• You will receive an SMS with your balance and package details. The message will be in Lao.

Step 5: Translate the SMS (Optional)

• If you don’t read Lao, open Google Lens (built into Google Translate or your camera app on most phones).
• Point it at the SMS to instantly translate the content into English.

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Tips for Using Your eSIM in Laos

• You can install the eSIM before traveling but it will only activate once you call 121 inside Laos.
• Coverage is strong in cities like Vientiane, Luang Prabang, Pakse, and Savannakhet. Rural areas also have good 4G coverage thanks to Unitel’s wide network.