How to Register and Activate a Unitel SIM Card in Laos (2025 Guide)

If you are traveling to Laos or planning a longer stay, getting a local SIM card is one of the best ways to stay connected. Unitel is one of the largest and most reliable mobile network providers in the country, offering good coverage and competitive data plans.

In this guide, we’ll walk you through the process of registering and activating a Unitel SIM card in Laos, including how to use the KYC app, where to buy SIMs, and how to activate them easily—whether you’re already in Laos or planning ahead.

1. Check If Your SIM Card Is Already Registered

If you have already purchased a Unitel SIM card, you can verify its registration status before taking further steps. Simply dial *1021#

This USSD code will tell you if your SIM is already registered under your name. If it is not, you will need to follow the registration process outlined below.

2. Visit a Unitel Service Center or Authorized Retailer

If your SIM card is not registered, the most straightforward option is to go to a Unitel service center or any authorized Unitel retailer. You will need to bring your passport as a valid form of identification. The staff will register your SIM on the spot, usually in a few minutes.

Unitel has service points at major airports, city centers, and local phone shops throughout the country.

3. Use the LaoKYC App for Self-Registration

Unitel also provides a convenient way to register your SIM using LaoKYC (Know Your Customer) mobile app. This option is especially useful if you prefer to register without visiting a store.

Here are the steps:

• Download the LaoKYC app from the Google Play Store or Apple App Store.
• Enter your phone number and verify it using the OTP (one-time password) sent to you via SMS.
• Upload a clear passport-style photo of yourself and enter your full legal name.
• Follow the instructions to complete your registration.

This method is becoming more common and can be used to register both physical and eSIM cards.

4. Purchase and Activate a Unitel SIM Card

If you have not yet purchased a SIM card, you can find them at:

• Wattay International Airport (Vientiane)
• Unitel flagship stores
• Local mobile phone shops across cities and towns

Once purchased, insert the SIM card into your phone. The retailer may assist you with the initial activation process. In most cases, activation is automatic once the SIM is inserted, as long as registration is completed.

5. Using an eSIM with Unitel

If you prefer a digital SIM option, Unitel supports eSIM technology. This is ideal for travelers who do not want to swap out physical SIM cards.

You can purchase an eSIM online directly from our online store.

Make sure that your smartphone is eSIM-compatible before making a purchase.

6. How to Top Up Your Unitel SIM Card

To add credit to your SIM card, you can:

• Purchase a top-up voucher at any convenience store, mobile shop, or kiosk.
• Dial *123*<voucher code># to apply the top-up.
• Check your balance anytime by dialing *122#.

Unitel also offers data packages and combo plans that can be activated via USSD or through the official app.

7. Want to Skip the Lines and Get Your SIM Card Delivered?

If you prefer a faster and more convenient option, you can pre-order a Unitel SIM card online and have it delivered directly to your hotel or guesthouse in Laos. This is ideal for tourists, business travelers, and digital nomads.

Visit shop.internetlaos.com to:

• Order a pre-activated SIM card
• Ensure it is fully registered
• Have it delivered to your accommodation in Laos with no extra hassle

This service saves time and ensures you are connected from the moment you arrive in the country.

Final Thoughts

Registering and activating a Unitel SIM card in Laos is a simple process if you follow the steps above. Whether you choose to register at a store, use the KYC app, or order online in advance, you will have access to reliable mobile internet across most regions of the country.

For more travel connectivity tips and SIM card recommendations, visit shop.internetlaos.com.